FAQ's
Do you do custom orders?
Yes! I'm more than happy to help bring your idea to life. Please send a descriptive message to hello@lunaandquartz.com.au, or contact us on Instagram or Facebook. *Please note custom orders can take up to two weeks.
Do you ship internationally?
Yes! We can ship our creations to New Zealand
What type of cord do you use?
I purchase all my cord from a local WA business who supplies 100% recycled cotton, dyed and made in an Ethical trade factory who are also protective of environmental issues.
Do you offer wholesale options
Yes I do offer wholesale, please send us a email through to hello@lunaandquartz.com.au for more information.
Am I able to pick up my order?
Yes, I am able to offer pick up from two different locations SOR Perth, please select the pick up option at the check out and contact us at hello@lunaandquartz.com.au, or Facebook and Instagram to organise pick up.
How long will it take to receive my order?
Under normal circumstances
- 2-5 Business Days - Capital Cities, Brisbane, Sydney, Melbourne, Canberra, Adelaide and Perth
- 5-10 Business Days - Regional Australia, Darwin (NT), Hobart (TAS)